Membership Agreement

All Member Status

Credit cards are stored on file for automatic payments every six weeks on the day you sign up. Starting a new membership involves a three-payment commitment before memberships transition to a monthly billing cycle.

Freezing Payments (Silver, Chrome, Gold, Platinum, Diamond Membership)

Members above Chrome status are able to freeze payments up to two weeks three times with the year. Must request 14 days ahead of due date. An additional fee of $30 will be applied after the third freeze request. After every freeze request members must wait two billing periods to request another freeze.

Late Fee

Late fees result in a $25 charge. You will have until the end of the first week to make a payment; otherwise, an additional $50 will be added. If there is no payment collected by the third week, your membership, along with any earned points, will be terminated and you will not be able to book an appointment until the the late fees are paid in full. You will be eligible to become a member again 90 days after the date of the paid late fees.

Cancelling Memberships

For all memberships above the silver status, you will be able to cancel after three consecutive payments, and you will be billed on a month-to-month basis. Clientele must give a week notice when cancelling. If a cancellation notice is given in less than a week you will still be charged. Memberships that cancel after a payment has been processed will not receive a refund. To rejoin after canceling there is a ninety-day waiting period starting from the cancellation date.

Questions? Contact us here.